You will have 7 days from receiving your package to return your item(s) for store credit; no credit will be issued after 7 days. All jewelry, sale items, bags, special orders, social occasion, and trunk show purchases are FINAL SALE.

To be eligible for a return, your item must be unused and in the same condition that you received it in.  It must also be in the original packaging with original tags.  Any merchandise not returned in this condition will not be eligible for a return. Items must be shipped back in a soft package or box. Items shipped back for return without protective shipping packaging will not be accepted for return. 

How to start a return:

To return an item from your order, please email which item(s) you would like to return and your order number to support@onlyoptionsvaldosta.com to begin your return. A return label will be provided within 24 hours, or the next business day. The cost of the return label is $8.95 and will be deducted from your store credit as well as a $2.95 restocking fee.

Once your return is received and inspected, a code will be generated and emailed to you with your store credit.  Our store credit codes expire 6 months from the issue date.